Shipping policy

Big Nasty Barbell Club Shipping Policy

At Big Nasty, we strive to provide our customers with the best possible shopping experience, which includes prompt and reliable shipping. Please review our shipping policy for details on how we process and ship your orders.

1. Processing Time

  • Order Processing Time: All orders are typically processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Rates

  • We offer free shipping on orders over $100

  • Domestic Shipping: We ship to all addresses within the United States. Shipping costs will be calculated at checkout based on the delivery address.

3. Shipping Methods

  • We offer various shipping options, including:

    • Standard Shipping: [3 to 4 business days]

    • Economy Shipping: [5 to 8 business days]

  • All shipping methods are subject to availability and are provided by our chosen carrier(s) (USPS).

4. Delivery Times

  • Delivery times vary based on your location and the shipping method selected. For domestic orders, most shipments arrive within 3 to 8 business days.

  • Please note that delivery times are estimates and are not guaranteed. Weather conditions, holidays, and other unforeseen circumstances can cause delays.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email or SMS (if provided). You can track your order on the carrier's website for real-time updates.

6. Shipping Restrictions

  • We reserve the right to cancel any order if we are unable to fulfill the shipment due to an incorrect or incomplete address.

7. Lost or Damaged Shipments

  • Lost Shipments: If your order is lost in transit, please contact us immediately at rayderconnolly@gmail.com. We will assist you in filing a claim with the carrier.

  • Damaged Shipments: If your order arrives damaged, please contact us immediately upon receiving your package. We will guide you through the process of filing a damage claim and may offer a replacement or refund.

8. Returns & Exchanges

  • For details on our return and exchange policy, please refer to our Return Policy page.

  • Items must be returned within 30 days of receiving your order to be eligible for a refund or exchange.

9. Customer Service

If you have any questions about our shipping policy, or if you need assistance with your order, feel free to contact our customer service team at info@bignastybarbellclub.com

Thank you for shopping with Big Nasty Barbell Club!